DocuVisa Terms of Service

Last updated: 13 November 2026

These terms are between you and Azmi Cirit, who runs DocuVisa ("we", "us").

1. What DocuVisa is

DocuVisa is an app for scanning, storing and searching your identity, travel and insurance documents on your phone. A paid subscription, DocuVisa Plus, adds encryption on your phone, an app lock, an encrypted export, and encrypted backup and sync between your own devices.

DocuVisa is a storage tool. It is not a legal, immigration or travel advisory service. Nothing in it is advice, and an expiry reminder is a convenience, not a guarantee.

2. Using it without an account

The core of the app — scanning, text recognition, search, tagging, expiry reminders and sharing a document as a PDF — works with no account and no network connection. You are not required to identify yourself to use it.

3. Accounts

An account is needed only for DocuVisa Plus. You create one by signing in with Apple or Google. There is no password to lose because there is no password.

You are responsible for keeping access to your sign-in provider and your device. You must be at least 13, or 16 in EU countries that set that age, and old enough to form a contract where you live.

4. Subscriptions

DocuVisa Plus is sold as an auto-renewing subscription through the Apple App Store or Google Play.

• The price and period are shown before you buy and are charged by the store, not by us
• It renews automatically at the end of each period unless cancelled at least 24 hours before
• Cancel at any time in your device's account settings; cancelling stops the next renewal and leaves the current period running to its end
• Refunds are handled by the store under its own policy, because that is who took the payment
• We may change the price, and we will tell you before a renewal at a new price

The free plan has no document limit: you can keep as many documents as your phone has room for. DocuVisa Plus adds encryption on your phone, and encrypted cloud backup and sync to your own Google Drive or iCloud Drive, which count against your own storage there. Ending a subscription never deletes, locks or hides a document you already have. Everything on your phone stays readable and exportable, and what is already in your backup can still be restored.

5. Your content

Your documents are yours. We claim no ownership of them and no licence to them. DocuVisa does not store them: they stay on your phone, and a backup, if you turn one on, is kept in your own Google Drive or iCloud Drive, encrypted with keys we do not hold.

Because we do not have your documents, we cannot read, review, moderate or produce them, including in response to a legal demand. We can produce only what we actually have, which is account records.

6. Your recovery phrase

Your 12-word recovery phrase is the only way to decrypt a backup on a new device.

If you lose it and lose your devices, your backup is permanently unreadable, and we cannot help. This is not a support limitation we could lift; it is the property that stops us reading your passport. By enabling backup you accept that trade-off.

7. What you must not do

• Use the app to store material that is illegal for you to possess
• Attempt to access another user's data
• Interfere with or overload the service
• Resell or redistribute the service

8. Availability

We aim to keep the service available but do not guarantee it. The app's core features keep working offline, so an outage on our side stops sign-in and Plus checks, not access to your own documents.

Your backup is held by Google or Apple in your own account, under your agreement with them. Its availability, and the room you have there, are theirs to provide, not ours.

We may change or discontinue paid features. If we discontinue the service, we will give you at least 30 days' notice, in the app, to export your data.

9. Liability

DocuVisa is provided as-is. To the extent the law allows, we are not liable for indirect or consequential loss, including missed travel, refused entry or an expired document. You remain responsible for knowing the status of your own documents.

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited, and nothing in these terms takes away a right you have as a consumer that the law does not let a contract remove.

10. Ending it

You can delete your account in the app at any time. That deletes your account record. Your backup is in your own Google Drive or iCloud Drive and stays there until you erase it, which the app offers first. Documents on your device stay on your device.

We may suspend an account that breaches these terms, after notice where it is reasonable to give it.

11. Changes

We will post changes here and update the date. A material change will be notified in the app before it takes effect.

12. Governing law and contact

These terms are governed by the law of England and Wales, and its courts can hear any dispute about them. If you live elsewhere in the UK or in the EU, you keep the protection of the mandatory laws of where you live, and you can bring a claim in your local courts.

DocuVisa is run by Azmi Cirit. Write to us through the contact form, which needs no app.