DocuVisa

Contact DocuVisa

Ask us to delete your account without the app, ask about your data, or tell us anything else. To erase your backup, open Settings, then Cloud backup, and tap Erase the backup: it is in your own Google Drive or iCloud Drive, which only you can reach. We answer by email within 30 days.

What do you need?

For your account, give the address the account uses: the one Apple or Google shared when you signed in. If you hid your email with Apple, that is the private relay address your Apple Account settings list under Sign in with Apple.

Before we delete anything, we write to that address and wait for your answer from it, so nobody can delete an account that is not theirs. What you send is kept for a year, as the privacy policy explains.

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